Your Questions in One Place.
Shipping with Globex
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We are freight forwarding professionals that offer flexibility to ship goods across various modes of transports (air, ocean, road and rail). We can help you pickout the mode of transport based on your transit time requirements and budget.
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Everyone! From businesses to personal items, we will assist you in your cargo movement across the globe.
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Everywhere! Globex works closely with companies globally, to ensure we have a global presence and skilled employees local to you.
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The cost will depend on the origin and destination, how much the shipment weighs and how quickly you want it to arrive. To get a quotation for your shipment, please fill in the contact form with as much details as you can.
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For quotations and services, please get in touch with us to see how we can help!
Shipping Weight FAQs
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The chargeable weight of your shipment is either its gross weight (the combined weight of your goods and their complete packaging, including pallets) or its volumetric weight – whichever is greater.
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Measure your shipment in centimeters or inches. Multiply the length x width x height. This will give you the volume. Divide the volume by the weight.
International Regulations and Customs FAQs
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Especially for importation, some goods will be subject to government regulations and require licenses. It is best to research import regulations prior to contracting any shipping. Goods can also be controlled due to trade conventions, such as the Washington Convention. If you are unsure, please get in touch with you customer service team.
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Before it is loaded into a container and after unloading, your shipment may go through customs. Whether you are the shipper or the consignee, you will most likely be responsible for the import or the export customs clearance and the payment of duties (tariffs) for your goods. Depending on the terms, you may need to take care of both.
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The amount required depends on the nature of your cargo. The smooth handling of your customs activities starts with a precise description of the goods you are shipping. This is achieved through an internationally standardized commodity code, the Harmonized System (HS) Code, which will ensure that the correct duties and taxes are applied by Customs. It is defined by the World Customs Organization (WCO), and is available publicly.
In Brunei, refer to the Brunei Darussalam Tariff and Trade Classification
In the European union, refer to TARIC
In the United Kingdom, refer to the UK Tariffs Code
In the USA, refer to the Haromised Tariffs Schedule
In Australia, refer to the Australian Border Force
In Canada, refer to the Canada Border Service Agency
In Mercosur countries, refer to the Nomenclatura Comun do Mercosur
Insurance and Cargo FAQs
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Freight forwarders and carriers have limited liability for loss or damage to your goods under international conventions. In the case of an incident covered under international conventions, your compensation will be calculated against a standard negligent liability clause and not the real value of your cargo.
While every shipment is handled with great care, accidents outside the carrier or freight forwarder’s control can happen. Natural disasters such as floods are not covered by freight liability.
For more information about insurance, please get in touch with our customer service team.
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Our scale means we can arrange for most countries and for special, high risk or very valuable cargo.
We can arrange insurance coverage in most countries thanks to our scale – including for special, high-risk, or very valuable cargo.
Delivery FAQs
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You will need either your shipment number, order code, or order ID along with your identity card.
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Please get in touch with our customer service team.
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If your goods are lost during transport, or if the shipment shows visible external damage, please make a note on the waybill or transfer documents upon reception and get in touch with our customer service team.